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Know your goals
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Do your homework
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Build rapport
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Be flexible
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Ask questions
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Know when to walk away
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Here’s what else to consider
Negotiating with brokers can be a daunting task, especially if you are not familiar with the market, the jargon, or the tactics. However, with some preparation, research, and communication skills, you can negotiate like a pro and get the best deal possible. Here are some tips to help you in your next broker negotiation.
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- Susie Jeans Executive | Operations | Real Estate | Ex-Zillow
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1 Know your goals
Before you enter any negotiation, you need to have a clear idea of what you want to achieve, what your alternatives are, and what your bottom line is. This will help you set realistic expectations, avoid getting swayed by emotional appeals, and focus on the value of the deal. You should also know your broker's goals, motivations, and incentives, so you can understand their perspective and find common ground.
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2 Do your homework
One of the best ways to negotiate with brokers is to arm yourself with information. You should research the market conditions, the comparable properties, the demand and supply, and the legal aspects of the deal. You should also check the broker's reputation, track record, and credentials, and verify any claims they make. By doing your homework, you can show that you are serious, confident, and informed, and you can spot any red flags or inconsistencies.
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3 Build rapport
Negotiating with brokers is not only about numbers and terms, but also about relationships and trust. You should try to build rapport with your broker by being respectful, courteous, and professional, and by showing interest in their background, experience, and opinions. You should also communicate clearly, honestly, and frequently, and avoid any misunderstandings or conflicts. By building rapport, you can create a positive atmosphere, establish credibility, and foster cooperation.
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4 Be flexible
Negotiating with brokers is not a zero-sum game, where one party wins and the other loses. It is a collaborative process, where both parties can benefit from finding a mutually acceptable solution. You should be flexible and willing to compromise on some aspects of the deal, as long as they are not essential to your goals. You should also be open to creative options, such as contingencies, incentives, or concessions, that can add value to the deal. By being flexible, you can show that you are reasonable, cooperative, and solution-oriented.
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5 Ask questions
Negotiating with brokers is not a one-way conversation, where you only listen to their proposals and arguments. It is a two-way dialogue, where you also ask questions and challenge their assumptions. You should ask questions that clarify, confirm, or expand on the information they provide, and that reveal their interests, needs, and concerns. You should also ask questions that test their logic, evidence, and credibility, and that expose any flaws or gaps in their reasoning. By asking questions, you can gain more insight, control the flow of the negotiation, and uncover hidden opportunities.
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6 Know when to walk away
Negotiating with brokers is not a never-ending process, where you keep going back and forth until you reach an agreement. It is a finite process, where you have to decide when to accept, reject, or counter an offer. You should know when to walk away from a deal that does not meet your goals, that is too risky, or that is unethical. You should also know how to walk away gracefully, without burning bridges or damaging your reputation. By knowing when to walk away, you can protect your interests, preserve your options, and maintain your dignity.
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7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Susie Jeans Executive | Operations | Real Estate | Ex-Zillow
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A broker knows how to play their hand before entering into negotiations. Which elements are most important to their client and what elements of the deal they are willing to concede on. You should also know yours as well before negotiations begins. Do not divulge which ones are less important so you have something to bargain with. Keep emotions out of your reasoning and remain focused to getting to terms that are amenable to both parties.
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