7 Reasons Your Mobile Check Deposit Can Be Rejected | PrimeWay Federal Credit Union (2024)

FAQs

Why is my mobile check deposit rejected? ›

Reasons that deposit items may be declined include ineligible or non-negotiable checks, missing signature or missing endorsem*nt, a stale or post-dated check, poor image quality, daily or monthly deposit dollar amount exceeded, or an unacceptable item.

Checks dated more than 6 months prior to the date of deposit. Checks that have previously been submitted through this service or through a remote deposit capture service offered at any other financial institution. Checks or items that are drawn or otherwise issued by the U.S. Treasury Department.

Make sure the check is signed by the check writer, you have endorsed it on the back, you have written "for mobile deposit only" on the check, the check has a date, the amounts are filled in and the amounts match.

Check was not written to you, as your name appears on your Ingo^® Money account. Check was not endorsed. Amount of the check is less than $5 or more than $5,000. Amount of the check will cause you to exceed the daily, weekly, or monthly funding limits for your card.

Some reasons why a bank won't cash a check include not having a proper ID, not having an account with that bank, the check is filled out incorrectly, or the check being too old. Ensure you comply with all the required criteria before attempting to deposit a check.

The following are not eligible for Mobile Deposit: international checks, U.S. savings bonds, U.S. postal money orders, remotely created checks (whether in paper form or electronically created), convenience checks (checks drawn against a line of credit), non-American Express traveler's checks, cash, checks that are ...

Verifying if a check is legitimate or a counterfeit takes time. Once a check photograph has been submitted through mobile deposit, the bank or credit union will have employees who are trained to spot counterfeit checks examine it. There are many data points that are considered when verifying a check.

Is there a limit on mobile deposits? Most financial institutions have some form of limits on daily, weekly or monthly deposits. Checks exceeding this limit may need to be deposited in person.

The bounced check will be returned to you, and you'll likely be subject to an overdraft fee and/or a nonsufficient funds fee. Is it illegal to bounce a check? It is a crime to knowingly write a check that will bounce. You could be charged with a misdemeanor or a felony for writing bad checks.

Mobile deposit delays can be caused by a variety of factors such as using a blurry photo of the check, entering information incorrectly, or not endorsing the check properly. Double-check all key details before submitting the deposit to speed up the timeline.

What does not available for mobile deposit mean? ›

Some check types aren't eligible for mobile deposit, including: Checks payable to any person or entity other than you (i.e., payable to another party and then endorsed to you). Checks that don't contain a nine-digit U.S. routing number.

Prohibited Check(s) means a check or other items that you are not permitted to scan and transmit using Mobile Check Deposit.

Refer to maker: This means the financial institution that issued the check has declined to pay for it. You'll need to contact that financial institution for a more detailed explanation. Insufficient funds: The issuer of the check said the account doesn't have enough funds.

This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier's checks, money orders, rebate checks and refund anticipation checks.

When you cash or deposit a check and there's not enough funds to cover it in the account it's drawn on, this is also considered non-sufficient funds (NSF). When a check is returned for NSF in this manner, the check is generally returned back to you. This allows you to redeposit the check at a later time, if available.

Contact your bank immediately and let them know about the fraud. Request that they don't take any negative actions against you. If you've already spent the check amount, try to negotiate a repayment plan so that you aren't charged additional fees.